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Certification : SGS, ISO 9001:2000

Packing: each in a polybag,10pcs in a inner box,100pcs in a carton Delivery date: around 25-45 days based on your order quantity

MOQ: 5,000pcs

Supply Ability: 1,0000,000pcs/month

Payment Term: T/T, L/C or others for negotiation.

Samples Offer: TEMAX will offer free samples in reasonable quantity for customer quality checking.

Samples arrangement: Samples will be prepared to sending in about 3 working days.

(And DHL 3-5days; UPS 3-5days; Fedex / TNT 3-5days; EMS 7 days to reach destination)

Please contact our After-sales service department in time within 30days after you received the cargo.

Tel/wechat: +86 135 335 98870 Time: 9:00 a.m.- 6:00 p.m. (Beijing time)

Process Please provide the copy of Sales Contract and describe the problems appeared.

Problems confrimation:

Slight problem: Please send the proof to our After-Sales Department, we will reply within two days.

Serious problem:
  • a We will dispatch our Quality and Problems Appraisers to make a confirmation.
  • b Have a negotiation of the compensation and sign agreements
  • c Our After-Sales Department will perform the duties as the agreements
Before-sales Service:

1. Temax advocates consultative marketing, namely, assigning professional sales and technical personnel to visit customers for product presentation and real product demonstration, so that customers can really understand the functions and performance of a product, and its suitability with customer demands.

2. Detailed product catalog and installation drawings are provided.

After-sales Service:

1. Temax products have passed strict quality testing procedure, which ensures that the product quality and stability of performance meet our design requirements.

2. In the installation process, please install products correctly according to product assembly drawings, or consult our sales and technical personnel. For quality problems caused by any reason other than man-made operation errors, we provide product repair or replacement after confirmation.

3. If there is any quality problem, please contact our sales and technical personnel, or call 0086-21-33581821. We are at your service.